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About McFeely’s

McFeely's was founded in 1978 by William J. McFeely III (hence the name). We originally sold domestic and exotic hardwoods to local recreational and professional woodworkers.

As the business grew, millwork services were offered along with an ever increasing variety of lumber. By 1985, McFeely's Hardwoods and Lumber (as it was then known) was also carrying top quality hardware for its local woodworkers – including the virtually unknown Square Drive Screw. Tragedy struck in October of 1985 when the founder was killed in an industrial accident at the shop. The business continued to concentrate on hardwood lumber sales to its existing customers until the fall of 1990 when the lumber operations were shut down.

Square Drive Screws were featured in our newsletters in the fall of 1986 and McFeely's evolved into a supplier of fasteners and woodworking tools; including the famous Square Drive Screws. Our first full color catalog was printed in the fall of 1991. You will find that our catalog and website are sprinkled with technical information regarding screws, woodworking information and many other useful “Tech Tips” on other products. These have been gradually refined over the years with the help of customer suggestions and comments. The catalog was even honored in 1995 at The American Catalog Awards with a Gold Award in the hardware division.

McFeely's Mission Statement

McFeelys will be a profitable and ethical retailer of tools, fasteners, and supplies in our specialty market. We will service the client’s needs first in environment that supports the golden rule. We encourage open communication, continuous learning and improvement, coupled with educational materials that serve the vendors and the clients. We will raise the bar by sourcing, evaluating, and providing innovative and quality products within an efficient distribution system.

Customer’s Bill of Rights

Because we value our customers' suggestions and comments, we want them to be happy with their purchases from our catalog as well. So we live by some basic rules we like to call the Bill of Rights, which include:

  • Top-Quality Products – We strive to offer only top quality products and want you to be happy with your purchase for the life of the product. We offer the opportunity on our website for you to review the products you purchased. We will use the reviews to evaluate our product line for quality assurance. These reviews not only help other shoppers but they help us to ensure that we're offering the quality products you expect from McFeely's.
     
  • Satisfaction Guaranteed – From time to time, you might find that you are not satisfied with your order or need to return a product you ordered. Please contact us within 30 days for instructions to return your order/product and return it to us within 60 days of purchase (invoice date). Give us a call, send an e-mail or fax us the details. We'll provide a Returned Material Number along with instructions on how to send it back. Please see our Return Policy page for full details and contact information.
     
  • Fast Service – We can take your order 24/7 online (McFeelys.com), by phone (1-800-443-7937), or by fax (1-800-847-7136). Most orders ship the same business day we receive them.
     
  • Convenient Shipping – We offer number of shipping options starting with Standard Ground Shipping to anywhere in the contiguous United States. We also offer expedited service, air, transport (LTL) and other options for extra fees. The shipping charges are based on the original order, any back ordered item will not be charged a separate fee.
     
  • Shipping – We offer USPS, Fedex and UPS shipping to anywhere in the contiguous United States. We also offer expedited service, air, transport (LTL) and other options for extra fees. The shipping charges are based on the actual freight costs, back ordered items will be not be charged a separate fee.

 

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