We stand behind all our products and are confident they will perform as designed. If you are unsatisfied with our products, you may return them within 90 days of purchase for a refund. The item must be unused and in resalable condition. We will consider any items for return that are defective due to materials or craftsmanship using the golden rule as a guide for up to one year. If you purchased the wrong item and want to exchange it, please contact our customer support team within 60 days. Special order items will have a restock fee. We reserve the right to offer store credit in place of a refund.
For details, please refer to our Return Policy.
If you need to return an item to us, please contact our Customer Service Department online or use the toll-free at 1-800-443-7937 (USA only) between 8:30 AM and 4:00 PM Eastern Time, Mon. – Fri. We will provide you with a Return Authorization Number and instructions on returning the product. We will provide a return label if it was our mistake or the product is defective. Returns must be requested within 60 days of receiving the order. Customers have 30 days to return products from the RMA date.
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